We are responsible for protecting your privacy.
We collect two types of information from you: personally identifiable information that you choose to provide to us, and non-personally identifiable information, such as your IP address. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998).
1. Personally Identifiable Information
a. Online Forms and Email: The only personally identifiable information we collect is information that you voluntarily submit to us. For example, if you email questions or requests for information about us, our services, or our products, we may ask for your name, postal address, telephone number, and/or email address to respond to your inquiries.
b. E-commerce and online orders/requests: The type of information we collect from you will include your name, address, delivery address, telephone number, email address, and credit/debit card details. Your order information will be stored securely. Your credit/debit card information will only be used to securely process your order via a payment gateway and will not be visible to us.
In addition, if you submit any form of application (job applications, requests for quotes/estimates for services, or any other inquiries, requests, or applications) to us by email, you will be required to include personally identifiable information so that we can review your application and contact you. We may collect and store the information you choose to provide to us in order to send you information about us from time to time.
We will never collect sensitive information about you without your express consent.
The information we hold will be accurate and up-to-date. You can check the information we hold about you by emailing us. If you find any inaccuracies, we will promptly delete or correct them.
2. Non-Personally Identifiable Information
a. IP Addresses: An IP address is a number used by computers on a network to identify your computer so that data can be transmitted to you. We collect IP address information to administer our website and gather site statistics.
b. Cookies: Cookies are pieces of data that a website sends to a user’s computer while the user is viewing the website. Cookies uniquely identify your web browser and store information about your visits but do not reveal any personally identifiable information about you. We may use cookies to understand which parts of our website users visit most often and to help us improve our website.
3. Information Sharing
We do not share personally identifiable and/or non-personally identifiable information with third-party organizations unless we expressly consent to do so. Additionally, we may disclose personally identifiable information when required by law or in cooperation with a legal request in connection with a law enforcement investigation or other matter of public safety.
4. Security
We strive to implement reasonable security procedures to protect against the loss, misuse, or alteration of the information under our control.
The personal information we hold will be kept secure in accordance with our internal security policy and the law.
If you have any questions or comments about privacy, you should contact us.